General Terms and Conditions & Cancellation Deadlines
Unless otherwise specified for your booking (e.g. non-refundable), the following cancellation fees shall apply:
- No cancellation fee up to 31 days prior to arrival
- 30–16 days before the start of the holiday 50% of the booking amount
- 15–3 days before the start of the holiday 80% of the booking amount
- 2 days before the start of the holiday and in the event of a no-show without cancellation 100% of the booking amount
Cancellations and changes to an existing booking must always be made in writing (by e-mail or post). We recommend that you take out travel insurance, which will cover the costs in the event of illness.