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COVID-19 safety measures

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+++ Update January 14th, 2020, 4 pm +++

Holidays are qualified as a private event and are therefore limited to a maximum of five people. There is an exception to this rule for groups of more than five people living in the same household (e.g. a family with four children). Please call +41 (0) 81 920 14 00 if you are planning to stay with several households and more than six persons.

The ski area remains open - our mountain railways inclusive offer ensures you access to the ski area, even if the number of ski guests is limited. The pool, the sauna world and the play rooms in the Pradas Resort are open for resort guests. From New Year's Eve, take-away dishes and drinks will be offered on the sun terraces of the mountain restaurants for consumption on site. In the La Famusa Restaurant at the Pradas Resort we invite you to have an aperitif from 5 p.m. and dinner from 6 p.m. The La Famusa Restaurant is only open to Pradas Resort guests. The restaurants / bars in the village and in the ski area will remain closed until end of February 2021.

Logo Clean and Safe

To prevent further spread of COVID-19 and the risk of infection and to put your mind at rest, we have taken various precautions, taking into account the requirements of the Swiss Federal Office of Public Health (FOPH) and the recommendations of Hotelleriesuisse, which we would like to inform you about before your arrival. For the protection of all guests and employees, we thank you for your cooperation and understanding.

Public areas

  • It is mandatory to wear protective masks in all indoor public areas. Children before their 12th birthday and persons who can prove that they cannot wear face masks for special reasons, particularly medical ones, are exempt from the obligation to wear masks. You do not have to wear a mask in your apartment or when swimming, taking a sauna or showering in the swimming and sauna area.
  • The minimum distance of 1.5 metres should be complied with at all times.
  • The specified number of people per area must not be exceeded.

Swimming and sauna complex

  • The swimming and sauna complex is only available to guests of the Pradas Resort.
  • Due to the restrictions, the number of people allowed is limited, as is the length of time in the swimming and sauna area. Access is via advance reservation.
    Pool area: 6 apartments with max. 5 people per hour, bath time 1 hour.
    Sauna area: 3 apartments with max. 2 people per hour, sauna time 1 hour.
  • Please comply with the minimum distance of 1.5 metres here as well.

Staff members

  • All of our staff members have been trained in the implementation of our safety concepts and hygiene regulations.
  • Staff members wear protective masks in all indoor and entrance areas.
  • We only enter your apartment at your individual request (e.g. for mid-stay cleaning).

 

Hygiene and protective procedures in detail (PDF, 13.01.2021)

QR-Code Services & additional services (PDF)

cancellation conditions in the context of Covid-19

 

Due to the constantly changing situation, which also entails changes in restrictions and recommendations, our security procedures may have to be adapted at short notice.

 

Covid-19 Verhaltensregeln

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